CONFESSIONS OF AN UNMANAGER Ten Steps to Jump Start Company Performance by Getting Others to Accept Accountability

by Debra Boggan and Anna Versteeg
Trade Paperback, 208 pages, 6" x 9"

"Practical, pragmatic. Valuable insight into the implementation of teams in the workplace."
--Kenneth A. Kovach, Professor of Management, George Mason University

This book reveals techniques that resulted in an increase in revenue of 120 percent at a business unit of Nortel, while simultaneously improving quality and customer service. The authors convey and elaborate on ten basic principles of "UnManagement" which are made vivid and clear through entertaining, practical examples, and real-life anecdotes. Shown are both the triumphs and the difficulties associated with a major shift away from the traditional ways of viewing the roles of managers and staff.